"It was important that our training reflected our unique guest service philosophy. Susan facilitated brainstorming sessions to help our executive leadership team determine our vision statement and then develop tailored training modules that support that vision. Susan and her team are true collaborators, bringing a wealth of expertise and creativity to support you and your team. Within three months, we went from a blank slate to having two customized, engaging and effective training modules."​

"The design process helped me to remove the fog of confusion over what I wanted to do with the program. You provided the clarity that helped me avoid some likely really time consuming rabbit holes

"If you are looking for an expert in transformational leadership who is skilled in simplifying the complex, Sue is it! Sue is one of the most creative, visionary colleagues I have worked with. And, through our many collaborations, I have learned so much from Sue. I HIGHLY recommend Sue and her team for your next project.​"

"I chose the ImmixID Team because I had the knowledge to create a great program for my businesses but had no idea how to package it and roll it out. Because of her guidance, I have been able to create the program and have the complete confidence to roll it out."​

"Sue Gatti is a true expert and innovator in the L&D space. She helped our organization reimagine our program and provided a comprehensive roadmap to roll-out essential training followed by creative, new initiatives at the pace of our organization.."

"Sue has been an instrumental partner in the strategic design of our new global procurement program. From asking the right questions and helping us define clear objectives in order to design meaningful and impactful content, to providing a clear framework, and delivering high quality material. I highly recommend her as a partner for your next training program. ."​